Shipping & Delivery
SHIPPING & DELIVERY
Shipping and Delivery Timeframes
Our production facility takes approximately 3-5 business days to process, package and ship your order.
All items in your order are made-to-order, meaning we produce your items specifically for you when you order. We do not hold excess inventory or stock. Please allow up to one week for your items to be produced plus an additional 2-5 days transit time for delivery.
Once your order has shipped, you will receive a shipping confirmation email that will include your order information and your tracking number. You will also receive delivery confirmation.
We appreciate your patience as you wait for your shipping confirmation/tracking email and we work hard to create a piece of fabulousness just for you. These things take time, Honey!
If it has been more than a week since you placed your order and you haven't received you tracking information please contact us so we can see what has gone wrong.
Shipping costs vary depending on the items that are in your cart. You can view your shipping costs before you proceed to purchase. From time to time we offer free shipping promotions, so be sure to sign up for our newsletter as our sales are announced via our newsletter and social media pages.
Orders of $99 or more always ship for free!
Returns & Exchanges
We accept requests for a refund or exchange within 30 days of receipt of the item(s). Items must be unworn and unwashed. Customers are responsible for the cost of returning items, unless the reason for the return is the fault of The Urban Turbanista (ex. wrong item sent).
Exchange requests incur a $4.95 restocking and reshipping fee
Personalized/Custom and Clearance items are final sale.
**Please be sure to check our size charts to ensure you select the correct size.
*Please note that Ladies fit tees will be a smaller/tighter fit vs. Unisex tees which are larger/and more forgiving/relaxed.
And most importantly,
Prepare yourself for a mailbox full of Awesomeness!
This is gonna be sooo Epic.